Privacy Policy
Last updated: September 21, 2026
Information you provide
When you submit the contact form, we collect your name, email address, optional phone number, selected service area, and message. Please do not include passwords, payment details, or sensitive personal information.
Shopping cart and checkout
Your cart is stored in your session. Checkout collects your name, email, phone number, delivery address, and order items. Preview COD orders are stored in our database for testing, are marked unpaid, and will not be shipped. No card details are collected, and no payment is processed.
How information is used
Contact details are used to understand and handle your request. Contact messages are saved in this website’s database; this version does not automatically send messages by email. Printer setup submissions store your model, issue, email, and phone number in the database to handle your request. Your printer model and selected issue are kept temporarily in your session to display the setup checklist.
Cookies and technical data
A session cookie supports form security, submission confirmation, and the setup checklist. The web server may also record technical access logs such as IP addresses and requested pages. This website does not include advertising trackers or analytics scripts.
Storage and access
Contact and printer submissions are stored in the server’s database and are intended to be accessible only to the site operator. They should be retained only as long as needed to handle requests. The site operator is responsible for managing access, retention, backups, and deletion.
Your choices
You may ask about, correct, or request deletion of information you submitted using the contact form. Include enough information to identify your request, but do not send additional sensitive documents. You may disable cookies in your browser, although forms and the setup guide may stop working.
Changes and questions
This policy describes the current website implementation. Updates will be posted on this page. Use the contact page for privacy questions.